The work I do, and why it matters

Chiara Richards

Founder of Reframe neurodiversity

I’m fascinated by how differently human minds experience the world.

Through my work at Reframe Neurodiversity, I support autistic, ADHD and otherwise neurodivergent adults, parents and organisations to better understand how people think, process and function, and to create environments where they can genuinely thrive.

For many of the people I work with, life has involved trying to adapt to systems that were built with a fairly narrow idea of how people “should” think, communicate or organise themselves.

Over time, that can lead to exhaustion, self-doubt, and the sense that something isn’t quite working.

What I’ve learned, through both lived experience and my work, is that when people begin to understand how their mind works, and when the environments around them become more flexible and informed, things begin to shift.

Clarity grows.
Confidence returns.
And new possibilities start to open up.

My story

My understanding of neurodiversity didn’t begin in textbooks.

It began in life.

Over the years, I found myself navigating situations where expectations didn’t always align with how my mind naturally worked. At the same time, I was raising neurodivergent children and trying to support them in environments that often struggled to recognise their needs.

There were moments where things didn’t quite make sense. Where the focus seemed to be on what wasn’t working, rather than what was.

Those experiences led me to become deeply curious.

I began to explore neurodiversity more seriously, both through lived experience and through professional training in coaching psychology, neurodiversity and inclusive practice.

What I came to understand was something both simple and powerful.

Many of the challenges neurodivergent people experience are not just about the individual.

They often come from the interaction between a person’s nervous system and the environments they are expected to function within.

When those environments become more flexible, informed and supportive, people often begin to flourish in ways that surprise even themselves.

Today, my work brings together lived experience and evidence-informed coaching to support individuals, families and organisations in a way that is practical, human and grounded in real life.

What shapes my approach

There is one idea that sits at the centre of how I work:

We believe what we feel much more than what we hear.

In coaching, leadership, parenting and workplaces, people respond first to emotional experience.

Before strategies.
Before advice.
Before information.

If someone feels judged, rushed or misunderstood, even the most well-intentioned support can fall short.

But when people feel safe, respected and genuinely understood, something shifts.

They begin to think more clearly.
They become more open to change.
And new ways of doing things start to feel possible.

My role is not to push people towards solutions.

It’s to create the conditions where insight, confidence and meaningful change can emerge.

How I work

When I work with individuals or organisations, I focus on three key areas.

Understanding the Person

No two neurodivergent minds are the same.

Rather than trying to fit people into existing systems, we explore how your mind works, how you process information, and what helps you feel clear and capable.

This allows strategies to be built around you, rather than expecting you to constantly adapt yourself.

Creating Psychological Safety

Many people I work with have spent years feeling misunderstood or under pressure to push through.

This work offers something different.

A space where you can explore your experiences, strengths and challenges without judgement.

For some, it’s the first time they’ve been able to reflect on how their mind works without feeling they need to apologise for it.

Turning Insight Into Practical Change

Understanding your brain is powerful.

But the real shift happens when that understanding becomes something you can use in everyday life.

Together, we build practical, flexible strategies that support areas such as:

  • executive functioning

  • energy and attention management

  • communication

  • workplace challenges

  • emotional regulation

These strategies are designed to evolve as you learn more about yourself.

Supporting workplaces to work with different minds

Many of the challenges neurodivergent people experience at work are not simply about ability.

They often arise from systems that assume everyone thinks, communicates and organises themselves in the same way.

Through coaching and training, I support organisations to better understand neurodivergent thinking and develop more flexible approaches to communication, leadership and workplace design.

When organisations begin to think this way, something important happens.

People feel more comfortable bringing their whole selves to work.
Teams communicate more openly.
And strengths that may have been overlooked begin to show up.

Inclusive workplaces are not only more supportive environments.

They are often more creative, thoughtful and effective ones.

For many people, coaching becomes a space where they can think clearly, without judgement or pressure to be different.

What drives me

One of the most powerful moments in this work is when someone begins to see themselves differently.

I often meet people who have spent years trying to work harder, adapt more, or push themselves to meet expectations that never quite fitted.

Over time, that effort can become exhausting.

Confidence fades.
Self-doubt grows.
And people begin to question their own abilities.

Then something shifts.

When people begin to understand their mind more clearly, they start to recognise strengths that had been overlooked or misunderstood.

Curiosity replaces criticism.
Confidence begins to return.
And possibilities expand again.

Helping people rediscover those strengths is why I do this work.

Because when people have the understanding, support and environment they need, neurodivergent thinking often brings qualities the world needs more of.

Creativity.
Insight.
Determination.
And new ways of solving complex problems.

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If you’re exploring this work, whether for yourself, your family or your organisation, you don’t need to have everything figured out.

The first step is simply a conversation.

“Reframe Neurodiversity has been a game-changer. The support, strategies, and guidance I received helped me transform my life in ways I never thought possible.”

 

Contact me

Feel free to reach out to me for any enquiries or to schedule a consultation.

Location

Reframe Neurodiversity  is based in Cheltenham
United Kingdom. 

Coaching is available online, preventing access barriers

Empowering neurodivergent individuals. Transforming workplaces.